Terms & Conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and cookies policy govern Herongate Club’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

This website is operated by Herongate Club. We are at Charnham Park, Hungerford, RG17 0YU.

Definitions

The term ‘Herongate Club’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website. ‘Site’ or ‘website’ refers to all domains, sub-domains, and pages owned by us. ‘Content’ refers to all information, images, downloads and other material available within the site. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Use of the Site

You may view, download, and print pages from our website for your own personal use. You may not use this website or its content for any unlawful purpose and neither should you use the site in any way that renders it less efficient or diminishes its functionality in whole or in part.

This website and its content are the sole property of Herongate Club.

You may not modify, publish, transmit, participate in the transfer or sale, create derivative works; or in any way exploit any of the material, in whole or in part or reproduce, display, publicly perform, distribute, or otherwise use the material in any way for any public or commercial purpose or assist anyone in doing so, directly or indirectly, without written consent from a Director of Herongate Club.

Availability

Use of the site is free of charge and we reserve the right to withdraw or amend the services we provide on our site without notice.

Whilst every effort is made to ensure that our website remains up and running at all times, we will not be liable if for any reason all or any part of our site is unavailable at any time. Where site maintenance is required, we will endeavour to carry this out outside peak times whenever possible.

Liability

Whilst every effort is made to ensure the information contained on this website is up to date and accurate, the information on this website is provided on an ‘as is’ basis. To the fullest extent permitted by law, we:

  • exclude all representations and warranties relating to this website and its contents or to content that is or may be provided by any affiliates, advertisers, or any other third party, including in relation to any inaccuracies or omissions in this website and/or our literature; and
  • exclude all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things, or you have advised us of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon, or any other direct or indirect, consequential, and incidental damages.

We do not, however, exclude liability for death or personal injury caused by its negligence.

The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Applicable Law

These terms and conditions are governed by the laws of England and Wales. Any claims or disputes that might arise in connection with these terms and conditions will be settled under the exclusive jurisdiction of the English courts.

Changes to These Terms

We reserve the right to change these terms and conditions at any time. By continuing to use this site after we have made such changes you agree to any such changes. It is your responsibility to regularly check these terms and conditions.

PRIVACY POLICY

Herongate Club’s privacy policy is set out below. It tells you how we collect information about you, how we store and process the information, what we might use it for, who we might share the information with, and our practices regarding your personal data. If you do not agree with the policy, please do not use our website or give your data to us.

This website is operated by Herongate Club. We are at Charnham Park, Hungerford, RG17 0YU. If you have queries about the information we hold on you or our privacy policy, please write to us at the address above or email info@herongate.club.

We may collect and use information about you in the following ways:

  • Information You Give
    You may give us information by filling in forms on our site, following links in our emails, or by corresponding with us by phone, email, or otherwise. This includes information you provide when you register to use our site, book a class, or sign up and log in online. The information you give may include your name, address, email address, and phone number.
  • Information We Collect
    We use cookies and other tracking on www.herongate.club to tell us what pages you’re looking at and to help us enhance your customer experience and provide you with content that is relevant. To find out more about how we use cookies, click here.Analytics cookies (including Google Analytics) help us evaluate site activity and improve the functionality of our site. This data is anonymous and we do not use this information for any other purpose.
  • Storage of Information
    Your information will be stored on our secure web server and we will keep backup copies. We may also store your information on paper at our offices.We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction, or damage.

    You have a statutory right to see a copy of the information we hold about you by submitting a ‘Subject Access Request.’ Please email info@herongate.club with any such request.

  • What We Use Your Information For
    We will use your personal information (including your email address) only for the purposes for which you have given us consent. This will usually be in the form of email updates and newsletters. We will use your information to provide you with any further details or information you request when you contact us. This may involve updates on our activities, bookings for classes, or provision of products and other services from Herongate Club.
  • With Whom We May Share Your Data
    We may share your information with selected third parties including:
    • business partners, suppliers and subcontractors for the performance of a contract we enter into with you;
    • advertisers and advertising networks that require the data to present relevant adverts to you on our behalf; and
    • analytics and search engine providers that assist us in the improvement and optimisation of our site.
  • We will disclose your information in order to comply with any legal obligation or in order to enforce or apply our website terms and conditions or to protect the rights, property, or security of others. This includes exchanging information with other companies and organisations for the purpose of fraud protection.We may share your information with other companies in the same group structure as Herongate Club.

    Any credit or debit card details you supply will be stored by the external payment provider and your card issuer for payment processing reasons. We will not store any card payment data.

    From time to time we may work with external partners to undertake marketing activities. In these instances we will only share your information with these partners if you have given us consent to share your information with them at the time of the data capture.

  • Legitimate Interests
    We may process your personal information for carefully considered and specific purposes which are in our interests and enable us to enhance the services we provide, but which we believe also benefit you, our customers. You have the right to object to this processing of your data, but please bear in mind that this may affect our ability to carry out tasks for your benefit.If you do not agree to this processing, please email info@herongate.club.

Your Rights

You have the right to ask us not to use your data for marketing purposes. We may periodically send you news and/or marketing emails only if you have given your consent using one of our online forms or, for example, at the time of becoming a registered member or subscriber. If you no longer wish to receive news and/or marketing emails from us you can unsubscribe by clicking on the relevant link included in the footer of every email we send or alternatively please email your request to info@herongate.club.

When marketing emails are sent to you, we may place a small graphic in the footer of your email for tracking purposes.

You also have the right to be removed from our system completely. To do this, please email us with your name to info@herongate.club. This will be actioned within 15 working days and you will receive confirmation when this has been done.

Where We Store Your Personal Data

Information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share passwords.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (‘EEA’). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

The transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

COOKIES POLICY

What are Cookies?

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Cookies can be ‘First Party,’ i.e. set by us, or ‘Third Party,’ i.e. set by another company to perform the function, for example Google Analytics or our Advertising cookies. See the section titled ‘Use of Cookies by Us’ further below for more information.

How Can I Prevent Cookies Being Used?

When you first visit our website, unless you change your Cookies Settings, we will continue to set all cookies on your device. You can find out how to do this for your particular browser by clicking ‘help’ on your browser’s menu or by visiting www.allaboutcookies.org. However, please be aware that should you choose to disable cookies it may prevent you from taking full advantage of the website and some of the website may fail to work. For example: if you do not consent to functionality cookies, we won’t be able to remember which geographical location you are from and won’t be able to provide you with relevant classes and content for your location.

Use of Cookies by Us

When someone visits our website we collect standard Internet log information. We do this to find out things such as the number of visitors to the various parts of the website. We collect this information in a way that does not identify anyone. If we do want to collect personally identifiable information through any of the website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. For further details of our Privacy Policy please click here.

Description of Categories of Cookies

Strictly Necessary Cookies: allow you to move around the website and use essential features like secure areas, shopping baskets, and online billing. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the Internet. We don’t require your consent to set these cookies.

Performance Cookies: collect information about how visitors use a website, for instance most visited pages. They do not collect information that identifies visitors personally. They help improve how our website works.

Functionality/Social Media Cookies: allow the website to remember user choices, such as region or language, and provide enhanced personal features (for example, providing a service like commenting on a blog.) They do not collect information that identifies visitors personally. They help improve your user experience and the way our website works.

Useful Sites

Information Commissioner’s Office: www.ico.org.uk

Aboutcookies.org: www.aboutcookies.org

All About Cookies: www.allaboutcookies.org